You should have already received an automated email, however if you have not received an email, please check your spam/junk email folder.

We will send you another email within 48 hours to inform you of seating availability (however please keep in mind that a reply may take more than 48 hours or more to confirm your request). If you have not received an email within 48 hours, please check your spam/junk email folder as it is likely there. You should generally receive a response within two days of receiving this email. We apologize for any inconvenience but if you have not received a response from us in 2-3 days, please contact us at: contactus@myconciergejapan.com
※If your reservation was received on a Saturday or Sunday (Japan time) then please note it may take more than 2 days to receive a reply. Thank you for your understanding.